How long will it take to ship my order?
We currently ship to the United States only. Estimated processing and delivery times, when available, appear on the product page or at checkout. If no shipping time is stated, we ship within 30 days of receiving the order. See our Shipping Policy for delay and cancellation options.
My tracking number isn’t working
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
I need help with a late order
If your order is later than the delivery estimate shown when you placed it, contact us with your order number so we can investigate. If we cannot ship by the agreed time, our Shipping Policy explains your options to accept a delay or cancel for a full refund.
What type of payments do you accept?
Available payment methods are shown at checkout before you place an order. Please review the options and total there before paying.
When will my card be charged?
Any payment authorization or charge details should be reviewed at checkout before placing an order. For a billing question about an existing order, contact customer support with your order number.
How secure is my personal information?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
